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Last updated: 9 May 2026
1. Data controller
FLOU (FLOU Group Oy), Helsinki, Finland. For privacy-related inquiries, please contact hello@flou.io.
2. Personal data we collect
- Contact details you provide (name, email, organisation, role).
- Messages and information you send us via email or contact forms.
- Registration and participation information related to the Masterclass.
- Technical data (IP address, browser, device) collected automatically when you visit this site.
3. Purposes and legal basis
We process personal data to:
- Respond to inquiries and manage Masterclass registrations (contract / legitimate interest).
- Send programme information, invoices and practical details (contract).
- Develop and improve the programme and our website (legitimate interest).
- Comply with applicable legal obligations.
4. Sharing of data
We do not sell personal data. We may share data with trusted service providers (e.g. email, hosting, payment processors) who act on our behalf and under appropriate data processing agreements, and with authorities when required by law.
5. Data retention
We keep personal data only as long as necessary for the purposes described above and to comply with legal obligations (e.g. accounting). Inquiry data is typically deleted within 24 months unless an ongoing relationship requires longer retention.
6. Your rights
Subject to applicable law (including the EU GDPR), you have the right to:
- Access your personal data and request a copy.
- Request rectification or erasure of your data.
- Restrict or object to certain processing.
- Data portability where applicable.
- Lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).
To exercise your rights, contact hello@flou.io.
7. Cookies
This site uses only the cookies necessary for the website to function. We do not use advertising or cross-site tracking cookies on this Masterclass site.
8. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.
For more information about FLOU as a company, visit flou.io. Back to the Masterclass home page →